Shipping Policy

At Cotton Baby, we strive to provide reliable and timely delivery for all orders. Below are the details of our shipping policy.

Order Processing

• Orders are processed within 1-3 business days (excluding weekends and holidays).

• You will receive a confirmation email once your order has been dispatched.

Shipping Options & Delivery Times

We offer the following shipping options:

• Standard Delivery: Estimated delivery within 3-5 business days.

• Express Delivery: Estimated delivery within 1-2 business days.

• Next-Day Delivery: Available for orders placed before 13 : 00.

Shipping Costs

We deliver to UK addresses only.
Enjoy FREE shipping on all orders—no minimum spend required!

Orders are dispatched promptly and delivered via reliable UK couriers. Please note, we currently do not offer international shipping. Any orders placed with an address outside of the UK will be cancelled and refunded.

If you have any questions about your order or delivery, please get in touch with our customer team.

International Shipping

We don't offer shipping to international destinations. 

Missed or Delayed Deliveries

If a delivery attempt fails, couriers may leave a note or attempt redelivery. Contact us if your order has not arrived within the estimated timeframe.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please notify us within 14 days, and we will arrange a replacement or refund.

For further questions, contact our support team at support@cottonbaby.store.