Help & FAQs

Why choose organic cotton for newborn clothes?

Newborn skin is incredibly delicate, which means what they wear matters from the very beginning. Organic cotton is naturally breathable, soft and free from harsh chemicals, making it a gentler choice for sensitive skin. It helps reduce irritation and keeps your baby comfortable throughout the day.
👉 Explore our organic cotton baby clothes: https://cottonbaby.store/collections


Are your baby clothes suitable for eczema and sensitive skin?

Yes. Our clothing is made from 100% cotton and designed to be soft, breathable and free from synthetic materials. This makes it a suitable choice for babies and children with eczema or sensitive skin, helping to minimise irritation and overheating.
👉 Learn more about eczema-friendly clothing: https://cottonbaby.store/pages/baby-clothes-for-eczema-prone-skin


What ages do your clothes fit?

Our collection is designed for babies and young children, ranging from newborn (0–3 months) up to 7 years. Each product page includes a size guide to help you choose the best fit.
👉 Shop the full collection: https://cottonbaby.store/collections


Are your products GOTS certified?

Some of our products are made using GOTS-certified organic cotton, while others are carefully selected for their quality, softness and suitability for sensitive skin. We prioritise natural, breathable fabrics across our collection, and product details are clearly listed on each item page so you can make an informed choice.


Is organic cotton better than regular cotton?

Organic cotton is grown without harmful chemicals, pesticides or synthetic treatments. This makes it softer, more breathable and gentler on skin compared to conventional cotton, which can contain residues that may cause irritation.


Do you offer free UK delivery?

Yes, we offer free UK delivery on all orders. Orders are usually processed within 1–2 working days and delivered across the UK.
👉 View delivery details: https://cottonbaby.store/policies/shipping-policy


Can I buy your products as a gift?

Yes. Our baby clothing makes a thoughtful and practical gift for new parents, baby showers or special occasions. Many of our pieces are ideal for gifting and can be sent directly to the recipient.
👉 Browse gift ideas: https://cottonbaby.store/collections


How should I wash organic cotton baby clothes?

Wash in cool or warm water using a gentle, fragrance-free detergent. Avoid fabric softeners and bleach. Air dry or tumble dry on low heat to keep fabrics soft and comfortable.


What makes Cotton Baby different?

At Cotton Baby, we focus on simple, natural clothing made from 100% cotton. We avoid synthetic blends and prioritise comfort, breathability and skin-friendly fabrics. Our aim is to give parents a clear, trusted choice for everyday clothing.
👉 Learn more about us: https://cottonbaby.store/pages/about-us


Where is Cotton Baby based?

We are a UK-based brand, providing organic cotton baby and children’s clothing to families across the United Kingdom.


What is your returns policy?

We accept returns within 30 days of delivery for unworn and unwashed items in their original condition.
👉 Read our full returns policy: https://cottonbaby.store/policies/refund-policy


Still have a question?

We’re always happy to help.
👉 Contact us here: https://cottonbaby.store/pages/contact

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